Jorge López
October 5th 2011
John Smith
Mr. Smith,
We have received your letter where you complain about our cheque, which did not total the agreed amount.
Allow me to apologize for the incorrect payment but there was a confusion because of the huge number of companies we manage.
Within two days you will receive our cheque for 1.600€.
Please, accept our apologies.
Sincerely,
Jorge López
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